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The good and the bad

Positives

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Negatives

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The tech

Equipment

Scout Hub

The Scout Hub is the core of the Scout home security system, it has a built-in 105 dB siren, works with a Zigbee protocol and is Z-Wave compatible. The sleek design makes this device fit in your home almost undetected thanks also for its dimensions (5.3in x 5.3in x 1.1in). Internal battery and 4G LTE will allow your system to not go offline if your power is cut out.

Cost of Scout Hub: $129

Door Panel

The wireless door panel is the first shield of your security system. It has a built-in 105 dB siren that will go off if someone’s try to break in, it communicates with the main hub through the Zigbee communication protocol. The box includes two RFID keyfob and one RFID sticker, tapping an RFID key or sticker over the Door Panel will allow you to arm and disarm your security system (something that can be done also through your smartphone).

Cost of Door Panel: $69 (2 RFID keyfob and 1 RFID sticker included)


Access Sensor

What Scout calls Access Sensor is an elegant door/window sensor. This tiny device (2.6in x 1.9in x 0.8in) will let you know through the mobile app when someone tries to enter your home. Most access sensors will tell you in which zone of the house the issue might be, thanks to the technology used by Scout you can rename the sensors in order to always know, in case of alarm triggering, which exacte device is sending the alert.

Cost of Access Sensor $29

Motion Sensor

This device has a 90-degree field of view and a 25-feet range. It’s a Passive Infrared sensor (PIR) which allows not only for day detection movement but also for night detection. However this might be the weakest device of the equipment as for those who have furry friends, we must say that unfortunately the device is not pet friendly at the moment

Cost of Motion Sensor: $49

As we said, pretty straightforward devices that will help you improve your home security. The fact that can be purchased separately allows you to project the full protection of your house step by step and according to your budget.

Let’s take now a look to the other home protection equipment offered through Scout and, of course, compatible with the Scout Hub

Glass Break Sensor

This Glass Break Sensor is manufactured by Go Control. a company that does home security devices compatible also with other top firms of the home security business. It’s prepared to detect the sound of breaking glass (360 degrees) and up to a distance of 15 feet (with no interference between the sensor and the glasses). Can be very useful when you need to cover an area with many different windows

Cost of Go Control Glass Break Sensor: $49

First Alert ZCOMBO-G Z-Wave Smoke CO Detector

While you can find many Smoke and CO detectors with other companies, it is great that Scout offers the possibility of connect your main hub with this device manufactured by First Alert. Equipped with electrochemical carbon monoxide and photoelectric smoke sensors, this device will immediately let you know through your app and also by the noise of the built-in 85 dB (at 10 feet) siren that something is happening. If you have the Always On Plus plan, the fire department can be alerted by Scout monitoring center if necessary.

Cost of First Alert ZCOMBO-G Z-Wave Smoke CO Detector : $59


Water Sensor

This water sensor will help you in case you need to pointpoint the source of a leak or flood quicker enough to avoid substantial damages to your home and home equipment. It communicates to the main hub through Zigbee protocol and has a battery life of 5 years.

Cost of Water Sensor: $39

Finally we want to take a look at some of the most innovative home automation devices compatible with Scout and also at the cameras offered by Nest, the only cameras compatible with the Chicago headquartered company.

Nest Learning Thermostat (3rd Gen)

While Scout doesn’t sell this device, you can actually pair with your home security system if you are looking for home automation devices, thanks to the Z-Wave compatibility of the Scout Hub. The Nest Learning Thermostat will help you save a lot of energy while keeping your house at the right temperature. It is ENERGY STAR certified, the only of its kind with such certification and according to independent studies it will make you save up to 12% on heating bills and 15% in cooling bills.

Cost of Nest Learning Thermostat (3rd Generation): $249


Yale Door Lock

Yale is possible the best manufacturer of smart door locks. This amazing tamper-proof smart keyless lock can be lock it and unlock with just a passcode. You can give the passcode to any person of your trust and you can also revoke the permission. The device is also capable of auto locking and you can configure the Door Lock to open and close also according to your schedule.

Cost of Yale Door Lock: $200

Nest Cam Indoor

This 1080p HD resolution camera is compatible with the Scout Hub, it is able to stream live 24/7, and you can control it from the app. It has a 130-degree field of view and has a built-in speaker and mic that will allow you to communicate with the person on the other side of the camera. You can also zoom the image so you will never miss a detail.

Cost Nest Cam Indoor: $199

Nest Cam Outdoor

This camera will record everything it sees and when something suspicious is captured on cam or a loud noise is heard in the vicinity, an alert will be sent to your smartphone. You will be able to check immediately and will be able to speak through the cam. The field of view for this device is 130-degree and has a video resolution of 1080p at 30 frames/sec with H.264 encoding. It’s night vision equipped thanks to 8 high-power infrared LEDs.

Cost of Nest Cam Outdoor: $199


Nest Cam IQ Indoor

This is the ultimate indoor camera with 4K resolution, 12x digital zoom and enhanced Close-up tracking view. It has a 130-degree field of view and has night vision equipment (8 powerful LEDs with IR cut filter). Is equipped with a high quality speaker and mics so you can speak and hear loud and clear. It has really everything you want from an indoor camera.

Cost Nest Cam IQ Indoor: $299

Nest Cam IQ Outdoor

This great camera is the outdoor version of the IQ Indoor cam. When it detects a person nearby it will follow it and zoom on it. If you have Nest Aware it will recognize familiar faces. This camera is definitely what you really need if you want to have clear live image from outside your home and feel protected from the outside-in.

Cost of Nest Cam IQ Outdoor: $349

As we can see, most of the devices presented in this section are for inside home security and home automation. The only outdoor features you can get are the Nest outdoor cameras and we think that this is a key part that Scout should work on in order to offer a more complete security option. Despite that we like the solid equipment and the big variety of devices that are compatible with the Scout Hub.

We encourage you to talk to a Scout representative for any doubt you might have regarding the products offered in their website and to get a complete list of all compatible devices.

The Tech outside the Equipment

What else does Frontpoint offer?

While Scout offers you the possibility of self-monitoring, they do offer a monitoring plan. COPS Monitoring is the company on which Scout relies for the monitoring, a company with over 40 years of experience in the business and that works also with other top 10 home security companies. This UL-listed company is headquartered in New Jersey but have monitoring stations all over the US and monitor over 2.4 million accounts a year.

Scout also has an app available in the Android and iOS stores that will allow you to control your home security and home automation. You will be able to monitor every device in your home thanks to the easy configuration.

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The Packs

The Illinois company offer two plans, a self-monitoring one called Always On and a monitoring plan called Always On Plus. The main difference between the two is the 24/7 monitoring, beside that, and differently from other companies in the market, the self-monitoring option let you set up everything through your smartphone and allows for push notifications on it when an alarm is triggered.

The other thing worth noting here is that if you decide to integrate your home security with the Nest Camera(s), in order to get video recording and access, you will need to subscribe to one of Nest Aware plans.

Packs:

  • Always On
  • Always On+
  • Nest Aware (if you go with video access and recording)

Prices, Contracts and Equipment Packages

Scout offers one of the cheapest monthly fees of the market with the self-monitoring plan (Always On) at $9.99 and the monitoring plan (Always On+) at $19.99. We love this as much as we love the no contract policy of the company which allow customers to pay a monthly fee and the possibility of upgrading or downgrading the plans according to their needs. This is an excellent option for renters and for those that like to have self-monitoring on a daily basis but prefer to get a professional monitoring when going on vacation.

As we mentioned briefly, in case you decide to get cameras (something we always recommend) and therefore video recording and accessibility, you will need to sign for Nest Aware. The offered plans are 5, 10 and 30 days of video history available at any given time, the prices $5 a month ($50 if you get a one-year contract), $10 ($100 if you get a one-year contract) and $30 ($300 if you get a one-year contract) respectively.

The company offers a 30-day money back guarantee and a one year warranty on the equipment.

Choose your plan

Request a customized quote for your specific situation

Always On

$ 9
99
Per Month

  • Self Monitoring
  • 4G LTE cellular and battery backup;
  • Email notifications
  • Scout mobile app for iOS and Android devices
  • Push notifications to mobile devices
  • SMS alerts
  • No annual contract

Get Started

Always On +

$ 19
99
Per Month

  • 24/7 Professional Monitoring
  • 4G LTE cellular and battery backup;
  • Email notifications
  • Scout mobile app for iOS and Android devices
  • Push notifications to mobile devices
  • SMS alerts
  • No annual contract

Get Started

Nest Aware Plans (in case you decide to get Nest cameras for your home security system):

5-day

$ 5
Per Month

  • $50
    Yearly

  • 5-Day video history
  • 24/7 Continuous recording
  • Intelligent alert
  • Clips and timelapses
  • Activity zones

Get Started

10-day

$ 10
Per Month

  • $100
    Yearly

  • 10-Day video history
  • 24/7 Continuous recording
  • Intelligent alert
  • Clips and timelapses
  • Activity zones

Get Started

30-day

$ 30
Per Month

  • $300
    Yearly

  • 30-Day video history
  • 24/7 Continuous recording
  • Intelligent alert
  • Clips and timelapses
  • Activity zones

Get Started

There’s no such thing as a “starting pack” like most companies, Scout let you decide how much equipment you want to get and this is great for those on a budget that wants to get a home security system as allows for integration of the system in a gradual way.

Our review

It’s clear why Frontpoint is currently rated the top company in the security alarm marketplace, top of the edge technology, constant innovation, a great Customer Support that is always available to listen and recommend what is best for your needs without pressuring you to buy something you won’t need and the fact that the founders are still behind curtains directing the whole thing as it was the first day of the company, are key when it comes to offer a great service in this sector. We see no reasons on why, while continuing on this path, Frontpoint can’t be top company in the US for the years to come.

Customers reviews (from consumeraffairs.com)

What people say

Customer Reviews (from www.amazon.com)

I’ve really enjoyed using Scout Alarm so far. It’s super plug-and-play, and I love the IFTTT integration. I’ve created a few nifty recipes such as the system automatically arming Sleep Mode at a certain time every evening, and sending me a push notification. I also have the motion sensors doubling to trigger lights and switches. […] Starting in the beginning of Feb 2016, my system start losing contact with more and more sensors. I called Scout tech, who was very responsive, and they’re sending me a new hub, having determined the previous one possibly came from defective stock with too short a range. It’s a minor inconvenience, but I sometimes judge the quality of the product by how fast and effectively the company corrects a problem.
Amazon: user12215NY | Verified Reviewer
February 10, 2016

Quality home security system [but] there are a couple issues [such as] the alarm is loud but not that loud – Scout is aware and supposedly working on a fix, but progress seems slow. Reported battery issues for some, but I’ve not had issues myself.
The good. System hardware and software is sleek. Pairing was pretty straightforward. Any hiccups or issues I had were promptly responded to by Scout’s customer care team. Love all the integrations with other smart products. If the alarm goes off my LIFX bulbs flash red like a nuclear attack is occurring – certainly would get the point across to anyone breaking in.
Amazon: StryprodN/A location | Verified Reviewer
February 11, 2016

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